Key Account Manager
Location: Birmingham, West Midlands
Job Category: Business Services
Job Type: Permanent
Job Salary: £40000 - £50000 per annum
Posted: 12-03-2025
Job ID: PR/036677
Recruiter: Mel Self
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Key Account Manager Opportunity in Fire and Security Integration
We are seeking a skilled Key Account Manager with a proven track record in the fire and security industry, ready to join a leading integrator that designs, installs, maintains, and monitors electronic life safety and security systems. This role offers a hybrid working model based in the Midlands and includes a competitive salary range of £40,000 - £50,000 per annum. Reporting directly to the Group Sales Director, this role demands high self-motivation and superior organisational skills to develop and manage sales pipelines contributing significantly to our group sales targets.
Core Responsibilities:
- Market Research & Analysis: Research market trends and analyze customer needs and competitive landscape.
- Client Acquisition & Relationship Management: Generate leads and conduct meetings with potential clients.
- Product & Service Development: Provide feedback for product improvement based on client insights.
- Compliance & Risk Management: Maintain compliance with industry regulations and standards.
- Reporting & Analytics: Track KPIs and prepare detailed reports on business development activities for senior management.
- Customer Satisfaction & Retention: Ensure exceptional service delivery to maintain high customer satisfaction levels.
- Design & Quotations: Conduct site surveys, design systems, and manage proposal submissions.
Required Skills:
- Demonstrable expertise in relationship management with a focus on service and project selling within the fire and security sector.
- Strong capability in developing both new and existing client relationships to achieve annual sales targets exceeding £500,000.
- A commitment to integrity, dedication, and aligning with the business's values for an unrivalled customer experience.

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