Residential Facilities Manager Job, London

Job Summary

Residential Facilities Manager Job, London

A well-established and forward thinking real estate company based in London have a brand new role within their residential Team as a Facilities Manager. As the Facilities Manager you will support the Property Management team in the delivery of high-quality property management services.As the successful candidate you will have experience in the residential sector across a multi-site portfolio as well as knowledge of the section 20 process & service charge budget

  • London (London, England)Job location
  • £40000 - £45000 per annumEstimated job salary
  • Permanent (Full-Time)Employment type
Job Description

Residential Facilities Manager Job, London

Purpose of the Role

To support the Property Management team in the delivery of high-quality property management service for the benefit of clients and tenants.
Responsible for managing the facilities of a portfolio of buildings, providing excellent client and tenant service, and building administration.
Risk management and contractor service is a key activity ensuring full compliance with building statutory requirements through regular inspection and audit.

Key Responsibilities

  • Ensure that the Operation Reporting System (Compass) and Health & Safety (Datastation) systems are always up to date and complete
  • Ensure compliance with all legal and statutory requirements, including S20 Consultation and compliance. IOSH qualifications or commitment to the same is essential.
  • Prepare each site for risk assessment, maintaining a target compliance rating of 95% or above.
  • Ensuring that a full set of risk assessments is held at each property and on Datastation and actions plans are implemented, diligently and competently at all times.
  • Monitor all site personnel on a day to day basis and feedback any performance or conduct issues to the relevant Property Manager.
  • Meet with residents onsite / attend client and residents’ meetings as required.
  • Inspect all properties on frequency specified by the Property Manager
  • Ensure that high site standards, in respect of cleaning, repair and presentation are achieved and maintained at all times, within property budget constraints.
  • Evaluate existing contractual relationships and ensure that the service provided by contractors, is in line with the agreed specification.
  • Tender, procure and manage maintenance agreements in accordance with procurement strategy/policy.
  • Monitor contractor performance and quality of works
  • Monitor project works and keep the Property Manager up to date on progress and issues.
  • Assist in the preparation of the annual service charge budget
  • Mobilisation of new sites as requested and efficient hand over of sold/lost sites to incoming agents.
  • Efficient and thorough handover of existing sites between RFM’s as and when required by a reallocation of the portfolio.

Qualifications, Skills And Experience

  • Proven Residential Facilities Management experience -AIRPM or equivalent industry recognised qualification preferred
  • Intermediate Microsoft Office knowledge
  • Excellent communicator and contractor relationship skills
  • Good time management and organisation skills
  • Excellent attention to detail skills
  • Good team player

Skills, Knowledge And Experience

  • Self motivated individual with excellent interpersonal skills.
  • Excellent organizational and time management skills with a degree of flexibility.
  • Ability to handle a large number of projects with a broad range of customers, suppliers, and property owners.
  • Experience and knowledge of achieving high standards in property management on multi let sites.
  • Knowledge and understanding in preparation of service charge budgets; ensuring agreed times and costs are adhered to.
  • Understanding of the section 20 consultation process
  • NEBOSH or IOSH qualified.
  • Strong overall experience in a similar environment.
  • Full driving license

Working Hours

Mon – Fri 09:00 – 17:30