Critical Operations Technician Job, Chicago Job Description
Critical Operations Technician (Data Centre)
đ On-site | Competitive Pay | Mission-Critical Environment
Power the Infrastructure That Powers the World
An industry-leading data centre operator is looking for a Critical Operations Technician to join its growing team. This is an opportunity to work at the heart of a high-performance, always-on environment, where your expertise directly impacts uptime, resilience, and operational excellence.
If you thrive in fast-paced, hands-on technical roles and want to be part of a team that keeps critical infrastructure running 24/7 â this role is for you.
What Youâll Be Doing
As a Critical Operations Technician, youâll take ownership of the day-to-day running of a mission-critical facility, ensuring all systems operate safely, efficiently, and without interruption.
đ§Â Hands-On Technical Work
- Operate, monitor, and maintain electrical, mechanical, and control systems
- Quickly diagnose and respond to faults, alarms, and system abnormalities
- Execute planned and reactive maintenance to the highest standards
âĄÂ Electrical Systems
- Work across critical power infrastructure, including:
- UPS systems
- Switchgear
- PDUs and RPPs
- Support power distribution from utility to customer load
âď¸Â Mechanical & Cooling Systems
- Maintain complex cooling systems such as:
- Chilled water plants
- CRAH/CRAC units
- HVAC and air-side systems
- Chillers and fan wall systems
đĽÂ Fire Life Safety
- Oversee fire detection and suppression systems, including:
- Pre-action and wet sprinkler systems
- Ensure full compliance with safety standards
đ Optimisation & Improvement
- Analyse system performance and identify efficiency improvements
- Contribute to continuous improvement across the facility
- Support upgrades and infrastructure projects
đ˘Â Site Operations
- Conduct routine inspections and facility walkdowns
- Maintain accurate logs and maintenance records (CMMS)
- Support incident response, reporting, and root cause analysis
What Weâre Looking For
â
 Essential Experience
- 1â5 years in a data centre or mission-critical environment
- Strong working knowledge of:
- Electrical systems (UPS, transformers, ATS/STS, distribution)
- Mechanical systems (cooling infrastructure, HVAC, chillers)
- Experience with BMS/monitoring systems and CMMS platforms
- Ability to stay calm and effective under pressure
â Desirable
- Experience in highly structured environments (e.g. military, critical engineering)
- Relevant technical qualifications or degree
Whatâs In It For You
- đ°Â Competitive hourly rate ($40â$44)
- đ Work with cutting-edge, high-availability infrastructure
- đ§ Opportunity to develop deep expertise in mission-critical environments
- đ¤ Join a collaborative, high-performing team
- đĄď¸ Comprehensive benefits package
Working Environment
- 24/7 operational facility â shift work required (including nights/weekends/on-call)
- Hands-on, physical role in a live technical environment
- High-impact position where your decisions matter
Why Apply?
This is more than a maintenance role â itâs a chance to be part of the backbone of the digital economy. Every system you maintain supports businesses, cloud platforms, and critical services worldwide.
If youâre ready to step into a role where performance, reliability, and teamwork are everything, we want to hear from you.
