FOH Executive (multi-site)
Location: London, United Kingdom
Job Type: Permanent Job Salary: £33,500 - £33,500.00 Annual Posted Date: 29-07-2025Job ID: PR/037160
Recruiter: Sian DaviesStay Up To Date
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We have an exciting opportunity for a Front of House Executive based in London on a permanent basis.
The FOH Executive will look after the main front of house for high-end commercial properties in Mayfair, Oxford Street and Knightsbridge and be the main point of contact for occupiers and field initial queries.
Key Responsibilities
- Ensure the fundamentals of customer services are followed and delivery to the highest standards
- Deliver a warm welcome and a fond farewell to clients, occupiers, visitors
- Ensure front of house areas are always immaculately presented
- Adhere to H&S protocols
- Responding to telephone or email enquiries from internal or external clients
- Ensure property visitor management processes are strictly followed
- Deal with complaints and offer prompt resolutions, escalate where necessary
- Data processing and management of databases
- Log any property faults/issues with the helpdesk and inform the Facilities Management team
- Build professional relationships with clients, occupiers, guests, and stakeholders
- Carry out Quality Assurance Checks/walk arounds (inside and outside the building)
What you Need
- Experience working within the Property Management sector (desirable)
- Possess excellent communication, both written and verbal skills
- Strong academic background with good Literacy and Numeracy skills
- Intermediate knowledge of MS Outlook, Word, Excel, and PowerPoint
Apply today! Send your CV to sian.davies@energipeople.com or click apply now!
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